Shipping and Delivery:
For orders being shipped inside of the European Union, VAT is already applied to the eligible items in your basket. You will not be required to pay any import duties or customs fees when your order is delivered.
For orders being shipped to countries outside of the European Union, no VAT and any sales tax will be included in the product prices you see on our website and you will not be charged any taxes by trekkinn. However your packages may be subject to the customs fees and import duties of the country to which you have your order shipped.
A postage will be added to your order at the checkout, which will depend on the country of delivery. Upon entering our website, please be sure to first select your country by clicking on "Change Country". Our prices are clearly shown next to each product and simply by clicking on the "Add to basket" button, you enter an item into the shopping basket and the shipping costs will be calculated for you automatically. In this way you can see the full cost of your order before proceeding to the checkout. Shipping fees depend on size and weight of the ordered items. We offer competitive and low shipping rates.
We dispose about several warehouses where we keep plenty of stock on popular products and special deals, as well as a logistic centre, from where all our orders are shipped.
- If you select the size/colour of the required item and you can see "in stock" or "only x units left", it means, this item can be dispatched as soon as possible - always if there is no further item ordered, which has to be ordered on demand. Please keep in mind, that first of all, your payment has to be proofed, before your order can be proceeded.
- If you select the size/colour of the required item and you cannot see "in stock" or "only x units left", it means, this item will be ordered immediately on demand, once your payment has been proofed. So the estimated delivery date will be calculated by our experience with each supplier and chosen courier. If you order several items in one order, the estimated delivery date will be calculated by availability of all of them.
SHOPPING BASKET INFORMATION:
The estimated delivery date has been calculated as per availability of all items from your order. The taken time from dispatch to delivery depends on the courier service you select at the checkout.
Please keep in mind that the estimated delivery date is only a reference, as it is determined to product availability and courier’s disposability.
We do our best to comply the given delivery dates and will inform you immediately if despite our efforts your order will suffer any changes or retards. So we kindly apologize and appreciate your patience.
If you have any questions regarding delivery please feel free to contact our Customer Services Team, using the following link to the Customer Enquiry Form. Our Customer Services Team will gladly assist you.
You can return any product for any reason within 30 days to our warehouse for a full refund. All we ask is that you send the items back to us in the original packaging, and make sure that the merchandise is in the same condition (returns must be unworn, in the state you received them, and in the original packaging).
WHAT OUR CUSTOMERS ARE SAYING
Best Mask out there. I own 8 different masks of all shapes and sizes. The Big Eyes is the first mask I reach for and the only one I recommend to everyone. And DiveInn......well they rule the seven seas with their great prices AND service. First web shop...
I ordered these items yesterday and received them today in Cork republic of Ireland at 11:00am . I would like to thank you very much for such a good service. I have never seen as fast a delivery as this. Thank you again.
Hello Silvia, Many thanks for your prompt reply. Your customer service has been excellent and i will certainly be using your web site in the future. Thanks for the refund, Helen
Hi! Just wanted to thank you/the staff for everything I ordered, and returned, went out well! Now I am waiting for a packpack Tradeinn offered that I wanted to buy! But it has not yet been confirmed, and its approx. two weeks ago! Hopefully my order is still in the system, and eventually will arrive! Once again; so far it has been a joy to buy from you!Thank you, and have a nice week! Best regards Willy Arstad
Great mask! Arrived in South Africa only 5days after ordering -Excellent service Thank you very much
Dear Scubastore, Just to let you know that my order has just arrived, everything fits and is exactly what I wanted... Thank you very much and hopefully I can do business with you again soon. Regards Berni Jones
Thank you for a top deal and very rapid transfer. Greets from Germany!
I order a Garmin Edge 750 on tuesday 14 June and it was delivered on wednesday 15 june.....Great service. Thank you
Excellent service! Next day service from Spain to the UK. North Face Triclimate coat excellent for my boy. Could not find size I wanted in UK! Thank you very much indeed.
Hello, Regarding my order I am 100% satisfied with the process of ordering through to delivery. My running shoes were ordered on the 26/01/2015 and arrived on my doorstep on the morning of the 30/01/2015. I am thrilled and will definitely recommend your online site to family and friends. Thanks again. Sincerely, Anthony