Shipping and Delivery:
- Buyer protection
- Data protection
- 30-day returns
- Secure payment
For orders being shipped inside of the European Union, VAT is already applied to the eligible items in your cart. You will not be required to pay any import duties or customs fees when your order is delivered.
For orders being shipped to countries outside of the European Union, no VAT and any sales tax will be included in the product prices you see on our website and you will not be charged any taxes by trekkinn. However your packages may be subject to the customs fees and import duties of the country to which you have your order shipped.
A postage will be added to your order at the checkout, which will depend on the country of delivery. Upon entering our website, please be sure to first select your country by clicking on "Change Country". Our prices are clearly shown next to each product and simply by clicking on the "Add to cart" button, you enter an item into the shopping cart and the shipping costs will be calculated for you automatically. In this way you can see the full cost of your order before proceeding to the checkout. Shipping fees depend on size and weight of the ordered items. We offer competitive and low shipping rates.
We have a large warehouse facility and keep plenty of stock on popular products and special deals.
We don´t keep everything that we sell in stock at any time because we carry over 500,000 different products. However, we do our best to give you a good idea when you might get your order.
- If you select the size/colour of the required item and you can see "in stock" or "only x units left", it means, this item can be dispatched immediately - always if there is no further item ordered, which has to be ordered on demand.
Please keep in mind, that first of all, your payment has to be proofed, before your order can be proceeded.
- If you select the size/colour of the required item and you cannot see "in stock" or "only x units left", it means, this item will be ordered immediately on demand, once your payment has been proofed. So the estimated delivery date will be calculated by our experience with each supplier and chosen courier. If you order several items in one order, the estimated delivery date will be calculated by availability of all of them.
SHOPPING CART INFORMATION:
The estimated delivery date has been calculated as per availability of all items from your order. Once all ordered items are in stock, your order will be dispatched. The taken time from dispatch to delivery depends on the courier service you select at the checkout.
Please keep in mind that the estimated delivery date is only a reference, as it is determined to product availability and courier’s disposability.
We do our best to comply the given delivery dates and will inform you immediately if despite our efforts your order will suffer any changes or retards. So we kindly apologize and appreciate your patience.
If you have any questions regarding delivery please feel free to contact our Customer Services Team, using the following link to the Customer Enquiry Form. Our Customer Services Team will gladly assist you.
You can return any product for any reason within 30 days to our warehouse for a full refund. All we ask is that you send the items back to us in the original packaging, and make sure that the merchandise is in the same condition (returns must be unworn, in the state you received them, and in the original packaging).
WHAT OUR CUSTOMERS ARE SAYING
Thanks a lot. I have allready ordered the suit and a lot more from your excellent store. I am very satisfied.
Great computer!!! The order arrived after just a few days..arrived with an extra plastic cover- a big advantage. I will recommend all my diver friends to order one. Scubastore had a very good price, fast and free shipping and more important the warranty was stamped...
Dear customer service THe replacement part was delivered to my place by DHL shortly after I notified you the problem. I am very impressed by your handling of the problem (replacement of defective part and correction of shipment mistake). I feel very safe in recommending you to my friends. Best reegards Patrick Vincent
Thank you for a top deal and very rapid transfer. Greets from Germany!
Hi Guys just a quick thank you for the speedy delivery of my new Titan LX regulator, ordered on Sumday, here Autralia by Thursday! Most impressed We weill do business again!
Great response to my query,great item,my son loves it , a+++++++
The strobe is powerful and easy, a solid and unbelievable cheap item. Very quick delivery as usually.
Dear Ilenia, Thank you for your answer. I must commend that your customer service is excellent.
Great mask! Arrived in South Africa only 5days after ordering -Excellent service Thank you very much
Der Silvia, I have checked the transfer and it worked our fine. Thank you for your dedication in this matter. I appreciate it. With best regards David St.