Shipping and Delivery:
- Buyer protection
- Data protection
- 30-day returns
- Secure payment
For orders being shipped inside of the European Union, VAT is already applied to the eligible items in your cart. You will not be required to pay any import duties or customs fees when your order is delivered.
For orders being shipped to countries outside of the European Union, no VAT and any sales tax will be included in the product prices you see on our website and you will not be charged any taxes by trekkinn. However your packages may be subject to the customs fees and import duties of the country to which you have your order shipped.
A postage will be added to your order at the checkout, which will depend on the country of delivery. Upon entering our website, please be sure to first select your country by clicking on "Change Country". Our prices are clearly shown next to each product and simply by clicking on the "Add to cart" button, you enter an item into the shopping cart and the shipping costs will be calculated for you automatically. In this way you can see the full cost of your order before proceeding to the checkout. Shipping fees depend on size and weight of the ordered items. We offer competitive and low shipping rates.
We have a large warehouse facility and keep plenty of stock on popular products and special deals.
We don´t keep everything that we sell in stock at any time because we carry over 500,000 different products. However, we do our best to give you a good idea when you might get your order.
- If you select the size/colour of the required item and you can see "in stock" or "only x units left", it means, this item can be dispatched immediately - always if there is no further item ordered, which has to be ordered on demand.
Please keep in mind, that first of all, your payment has to be proofed, before your order can be proceeded.
- If you select the size/colour of the required item and you cannot see "in stock" or "only x units left", it means, this item will be ordered immediately on demand, once your payment has been proofed. So the estimated delivery date will be calculated by our experience with each supplier and chosen courier. If you order several items in one order, the estimated delivery date will be calculated by availability of all of them.
SHOPPING CART INFORMATION:
The estimated delivery date has been calculated as per availability of all items from your order. Once all ordered items are in stock, your order will be dispatched. The taken time from dispatch to delivery depends on the courier service you select at the checkout.
Please keep in mind that the estimated delivery date is only a reference, as it is determined to product availability and courier’s disposability.
We do our best to comply the given delivery dates and will inform you immediately if despite our efforts your order will suffer any changes or retards. So we kindly apologize and appreciate your patience.
If you have any questions regarding delivery please feel free to contact our Customer Services Team, using the following link to the Customer Enquiry Form. Our Customer Services Team will gladly assist you.
You can return any product for any reason within 30 days to our warehouse for a full refund. All we ask is that you send the items back to us in the original packaging, and make sure that the merchandise is in the same condition (returns must be unworn, in the state you received them, and in the original packaging).
WHAT OUR CUSTOMERS ARE SAYING
Hi! I just want to let you know that Im very satisfied with your service. I was hesitant at first because it was in fact my first time ordering an item online. Customer service was fast with a reply when I asked about the availability of an item. My item was delivered in less than a week (earlier that Ive expected) considering that my location is very far from where the item will come from. Thank you very much for the fantastic service! I will definitely order items from you again soon...
Thanks guys! Finally I found the best price for this package online! All computers should come with their interface included!!! I go for it - thanks!
Hi, Just to let you know that after bit of a struggle with on one side the post office and the other ParcelForce, I have managed to collect your parcel. Your assistance has been much appreciated and I do appreciate that any issue was beyond your control. Kind regards,
Hello, my item was received yesterday (05 July) after I was out when GLS attempted delivery on 04 July. I would like to thank you for your excellent, price and delivery service. I was a bit concerned about ordering from Spain but you have more than delivered and I will be ordering from you again. Thanks again and best wishes,
Hi Bego I just wanted to say a sincere thank you for your help and your efforts in sending the fins to the Bahamas. You were really helpful and I am very indebted for your understanding. I would and will recommend your company to any of my friends who are also spearfishers. The stingrays are amazing so thanks once again All the best
Order lastnight around 8:00PM here in the land of Texas and this morning 10:00AM got a tracking number and the order has been shipped!!!. Man, you guys are fast. Hat offs to scubastore. Can't wait to try out my cressi competion. Thanks Scubastore.
The best mask in the world.. I like the black-black model. Diveinn you have the best service. Thank you
Also, I have to say that your company has been great to work with. Although I got the wrong size at first, you have taken care of things and provided the best customer service that I have ever had on line. I will definately be a customer for life. You guys are the best.
Hi, good morning Raquel I just thought I would let you know that I got my watch yesterday, thank you for your help, and a quick delivery, so far so good, I tried it out in the gym this morning, will look forward to getting it on the bike :-) Regards,
I am 110% satisfied and i would like to share my experience with other potential shoppers! You guys are AMAZING and super fast and easy to deal with! You\ve made my day! Thank you all so very much!!!!!