Shipping and Delivery:
For orders being shipped inside of the European Union, VAT is already applied to the eligible items in your basket. You will not be required to pay any import duties or customs fees when your order is delivered.
For orders being shipped to countries outside of the European Union, no VAT and any sales tax will be included in the product prices you see on our website and you will not be charged any taxes by trekkinn. However your packages may be subject to the customs fees and import duties of the country to which you have your order shipped.
A postage will be added to your order at the checkout, which will depend on the country of delivery. Upon entering our website, please be sure to first select your country by clicking on "Change Country". Our prices are clearly shown next to each product and simply by clicking on the "Add to basket" button, you enter an item into the shopping basket and the shipping costs will be calculated for you automatically. In this way you can see the full cost of your order before proceeding to the checkout. Shipping fees depend on size and weight of the ordered items. We offer competitive and low shipping rates.
We dispose about several warehouses where we keep plenty of stock on popular products and special deals, as well as a logistic centre, from where all our orders are shipped.
- If you select the size/colour of the required item and you can see "in stock" or "only x units left", it means, this item can be dispatched as soon as possible - always if there is no further item ordered, which has to be ordered on demand. Please keep in mind, that first of all, your payment has to be proofed, before your order can be proceeded.
- If you select the size/colour of the required item and you cannot see "in stock" or "only x units left", it means, this item will be ordered immediately on demand, once your payment has been proofed. So the estimated delivery date will be calculated by our experience with each supplier and chosen courier. If you order several items in one order, the estimated delivery date will be calculated by availability of all of them.
SHOPPING BASKET INFORMATION:
The estimated delivery date has been calculated as per availability of all items from your order. The taken time from dispatch to delivery depends on the courier service you select at the checkout.
Please keep in mind that the estimated delivery date is only a reference, as it is determined to product availability and courier’s disposability.
We do our best to comply the given delivery dates and will inform you immediately if despite our efforts your order will suffer any changes or retards. So we kindly apologize and appreciate your patience.
If you have any questions regarding delivery please feel free to contact our Customer Services Team, using the following link to the Customer Enquiry Form. Our Customer Services Team will gladly assist you.
You can return any product for any reason within 30 days to our warehouse for a full refund. All we ask is that you send the items back to us in the original packaging, and make sure that the merchandise is in the same condition (returns must be unworn, in the state you received them, and in the original packaging).
WHAT OUR CUSTOMERS ARE SAYING
Excellent fins for distance, great fit for wider feet. Superb service from Scubastore!
Dear customer service THe replacement part was delivered to my place by DHL shortly after I notified you the problem. I am very impressed by your handling of the problem (replacement of defective part and correction of shipment mistake). I feel very safe in recommending you to my friends. Best reegards Patrick Vincent
Hi Silvia, Thank you very much. I am very happy with the customers service I have been getting from the scubastore. I will continue to shop fro the scubastore.com. I am a member of a spearfsihing freediving web page which has around a 1000 members. I will be mentioning about the good customers your store has been providing. Thank you very much.
You are the best diving shop in Europe, and I tell to my diving friends (Divers) that you are the chipset diving shop in Europe. Thank you another one time. Best Regards.
Morning Maria I do really appreciate your assistance and value what you have done for me I will continue to shop with you guys,I know this is a one off Very grateful Thank You Have a good weekend Jackie Sent using BlackBerry® from Orange
Hi, Just to let you know that after bit of a struggle with on one side the post office and the other ParcelForce, I have managed to collect your parcel. Your assistance has been much appreciated and I do appreciate that any issue was beyond your control. Kind regards,
Cressi-apnea-5-mm. Excellent suit, excellent service! Delivery to kazakhstan - 4 days, as well as promised. Thank you, Scubastore!
Great response to my query,great item,my son loves it , a+++++++
Good undersuit, fits good and keeps you warm. I use this undersuit in combination with a compressed neoprene drysuit. The straps keep the suit in place while getting in your drysuit. Also perfect service from Subastore, fast shipping, correct application of the lowest price option
Great mask! Arrived in South Africa only 5days after ordering -Excellent service Thank you very much