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Dear customer service THe replacement part was delivered to my place by DHL shortly after I notified you the problem. I am very impressed by your handling of the problem (replacement of defective part and correction of shipment mistake). I feel very safe in recommending you to my friends. Best reegards Patrick Vincent
Hello Silvia, Many thanks for your prompt reply. Your customer service has been excellent and i will certainly be using your web site in the future. Thanks for the refund, Helen
Beautiful suit. Looks awesome and fits like a glove. Shipping was really fast. Spain to Australia in 5 days. Overall really pleased with it
Excellent fins for distance, great fit for wider feet. Superb service from Scubastore!
Dear Ilenia, You have been very helpful and efficient again! As required by the last condition of the promotional code, I will (happily) wait 48 hours before placing my order. Thanks again for all your efforts. Best regards,
Hi Guys, No query this time. I just wanted to say a big thank you to all the team member of Scuba store that I have dealt with for the past couple of days. Very nice, patient, helpful. I have already recommended your store and will continue to talk to my friends about your store and customer service. I\m sad that I couldn\t buy everything with you but those things happen and won\t stop me in any ways to order again and no rush order this time!! Thank you for your help, Christine PS: I would maybe suggest to use one email address where clients can use for correspondence once they have a query number rather than completing the customer enquiry form every time. Not the end of the world but it is a bit easier. :)
Dear Scubastore, Thank you for your fast responce. I have taken your advice and re-ordered another computer. I understand that waiting time for stock is out of your control and fully appreciate your concern and understanding. Therefor I wish to cancel the above order. My new order number is 209896. I am very happy with your customer service to date and intend to continue to shop through your store. Good service is a rare comodity these days and should be rewarded with loyalty. Regards Carl davies
Hey absolut great service!!! I ordert two times and I received my things in just two days here in Austria!!! This Apeks ATX50 is a absolutly great regulator. I started my scuba training for OWD and did my first freewater dives in Austria at a water tempera
Cressi Lontra 3 a very good suit (semi dry style) i used it in the Sweden winter.Very nice suit, it's really warm and has a snug fit. Superfast delivery !!! Great service by Scubastore Team !!! Thank you!
This is a great little knife, sharp and easy to stow. The service from Scubastore is fantastic!